Do you host any fundraisers?
Yes! Please contact firstname.lastname@example.org
Can I add a personalized message?
Yes, upon checkout there will be a box labeled “personalized message”.
Can I have a gift delivered outside of the 50 United States?
As of right now, we only deliver within the US.
Can I cancel my order?
Yes, you may cancel your order by sending an email to email@example.com. If your order has not yet shipped, we will be able to issue a refund. Once the order has left our facility, refunds are no longer available.
Where is my confirmation email?
Please make sure to check your spam folder as initial emails sent from us may end up there. You may continue to receive them in this inbox until you mark the email as “not spam”.
It’s been longer than the estimated 4 business days for my package to arrive. Will it still be good?
If you chose USPS Priority as your shipping option, USPS does not guarantee shipping in 4 days, but rather estimates and can experience delays during busier times. For our freshly baked hopia, we pack them in airtight bags to prolong their shelf lives. Depending on the flavor, they last more or less 7 days at room temperature. For guaranteed delivery in 2 days, choose our FedEx 2Day shipping option.
Still have questions?
Send us your question at firstname.lastname@example.org! We’ll be happy to answer any questions.